Refund policy

Because Grillables products are perishable frozen foods, we are unable to accept physical returns for food-safety reasons.

We do want you to be happy with your order. If your order arrives damaged, thawed, or incorrect, email us at Grillables@nomly.com within 48 hours of delivery with your order number and a photo of the item. We will send a free replacement or issue a full refund – whichever you prefer.

Refunds

Approved refunds are issued to your original payment method. Depending on your bank, funds typically appear within 5–10 business days.

Cancellations and changes

Email Grillables@nomly.com as soon as possible. We can usually change or cancel an order before it ships, but once it has left our facility we are unable to modify it.

Questions

Email Grillables@nomly.com.